Frequently asked
Everything buyers, sellers, and verifiers ask us.
For Buyers
What exactly does Vinny check?
We confirm the asset physically exists at the stated location, matches what's listed, and that the seller's identity matches the ownership documents. For vehicles, that includes VIN verification, title-in-hand check, and a start-and-move video. We don't run background history reports (like Carfax) — that's a separate step we recommend you do yourself before or alongside a Vinny order.
Does a "No Issues Found" result mean it's safe to buy?
It means our checklist items were completed and nothing turned up during that process. It is not a guarantee of condition, authenticity, or market value, and it's not a certification that the deal is legitimate — it's information to help you decide.
How fast is this?
Most verifications are completed same-day, though actual timing depends on the seller's availability and how quickly they respond.
What if the seller won't cooperate?
We'll make up to two outreach attempts at no charge. If the seller remains unresponsive or the job can't be completed, we'll let you know and offer a partial refund.
Do you offer vehicle history reports (Carfax/AutoCheck)?
Not directly — most buyers already run one before negotiating. We'll point you to trusted providers if you haven't yet.
For Sellers
Why is a buyer sending someone to check my listing?
It's a normal step for long-distance private-party purchases. Depending on the tier the buyer selects, Vinny will either confirm details remotely through a guided photo/video capture, or send a Vinny Certified Verifier to briefly meet you in person — typically 20–30 minutes. Either way, we're confirming your identity and that the item matches the listing, which helps the buyer move forward with confidence.
Is there any cost to me as a seller?
No — the buyer pays for the verification. There's no cost or obligation on your end beyond a short visit or a few photos/videos.
For Certified Verifiers
Interested in becoming a Certified Verifier? Apply here →
What qualifications do I need?
No mechanical or professional background is required for most jobs. We look for reliable, background-checked individuals — many of our verifiers are licensed notaries or experienced inspectors.
How does pay work?
Flat rate per job plus mileage beyond 15 miles. Payment is issued within 5 business days of report approval.